They filed before a key change in the tax rules took place on Maor they filed without realizing that the tax rules had changed - and they're owed some money. They collected unemployment benefits in 2020 and paid federal income taxes on those benefits when they filed their tax returns in early 2021. Many people who are caught up in an endless wait seem to have a few things in common with Mortimer. None of this helped Mortimer get his money. After taxpayers and others voiced their complaints, the IRS only later announced that it would "suspend notices in situations where we have credited taxpayers for payments but have no record of the tax return being filed." The IRS initially told those taxpayers that they needed to file a copy of their 2020 return immediately. (The reason: Federal income tax returns are separated from the check and then returns are processed further down the line after the check has been cashed.) Yes, somehow the IRS cashed those checks but then told people they had not received a return. "However," the notice stated, "we haven't received your tax return."Ī glut of CP80 Notices hit mailboxes all across the country in January, including many sent to taxpayers who owed the IRS but already had sent a check. 24 - a CP80 Notice - that stated he was due a $933 credit for his 2020 tax return. He received paperwork from the IRS dated Jan. ![]() CP80 Notice creates confusion but oddly offers hope The Taxpayer Advocate Service is working on developing an option for taxpayers to submit their requests for assistance online in the future.Ībout 10 months ago, Mortimer had some hope that the check was in the mail. Taxpayers can go to and click on the “contact us” tab and hit submit a request for assistance.Ĭurrently, taxpayers must submit requests by mail, fax or phone. The form is a way to ask the Taxpayer Advocate Service for assistance when one is unable to resolve tax issues through normal channels and faces undue hardship as a result of the IRS actions or inactions. He's turning to Form 911 as a last resort. He could have used all the money he's owed from the IRS, like yesterday. Right now, he's struggling with some bills, including looking at a DTE bill for $380. Like many older adults, he's had health issues, including daunting surgery and medical challenges in 2022. Like most people, he lost a good deal of income when the economy shut down during the early part of the pandemic in 2020. He's got his Social Security each month and any income he can generate taking on projects, such as a book he's writing with a local entrepreneur. ![]() ![]() He's got a pension check that amounts to $334 a month from his 20 years at the Ann Arbor News where he once worked as a sports writer among other jobs. And for nearly a year, he's had absolutely no idea how he would ever get that money. "That can't be a coincidence," he says, listening to classical music in his crowded home office a week before Thanksgiving.Īfter receiving a letter back in January that declared that he was owed $933 from the Internal Revenue Service, he's still waiting for the cash. Mortimer, a writer in Ann Arbor, doesn't miss the irony of the title - Form 911. Jeff Mortimer glances at the form that he's planning to fill out with the hope he might, just might, cut through a backup at the IRS to shake loose $933 that's he's been owed for what's getting awfully close to two years now.
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